picture of ines tamaddon, richardon's senior vice president of client operations

Ines Tamaddon

Senior Vice President of Client Operations

Responsibilities

Ines Tamaddon is the Senior Vice President of Client Operations at Richardson. Ines supports the execution of Richardson’s post-sale strategy with smart automation, enablement, and efficient processes, creating a seamless experience that drives client and organisational success.

She is responsible for delivering exceptional client experiences by building, refining, and ensuring the right systems, processes, people, and resources are in place to support our client-facing teams.

Experience

Ines has more than 15 years of experience working in various customer success, operations, and strategy roles at a number of global organisations including notable market leaders like Main Street, and Contently.

In her most recent role as the SVP of global Client Success & Delivery at Challenger, she led global delivery teams across North America, EMEA, and APAC. And was responsible for the successful implementation, ongoing management, delivery, and retention of product suites.

How Ines Will Help Your Team be Successful

Ines will help your team turn chaos into clarity by simplifying solutions and the implementation process wherever possible. Her leadership ensures our team becomes your true partner by empowering stakeholders with actionable insights, accessible data, and the tools they need to succeed.

Get to Know Ines

One of the things our clients like most about working with the us is our people. That’s because we’re good at what we do, and we like to build real relationships that foster trust and ensure mutual success.

To give you insight into what really makes Ines tick, we asked her 5 non-sales-related questions:

  • Favourite Recreational Activity: Cooking or going on a walk. Fresh air and good food help me wind down and be present.
  • Favourite Food: Homemade pesto - on pasta, chicken, salmon, anything! I'm a big basil fan.
  • Very First Job: I babysat all through high school and it taught me a lot about the importance of accountability and how to manage various stakeholders.
  • If You Weren’t in Business, What Would You Be Doing?  I think I'd always be in business in some capacity - whether it's my own or supporting in an Advisory or volunteer capacity. 
  • Least Favourite Household Chore: Cleaning the kitchen! 

Connect on LinkedIn

Find out even more about Ines or start a conversation with her by clicking here to connect on LinkedIn.