headshot of richardson's chief human resources officer, shannon gleason

Shannon Gleason

Chief Human Resources Officer

Responsibilities

Shannon Gleason is Richardson's Chief Human Resources Officer. She is responsible for creating an inclusive workplace and driving initiatives that focus on employee engagement and well-being to drive business success.

Experience

With over 10 years of experience in human resources roles Shannon joined the Richardson team in 2022.   

Shannon holds a Master of Science in Management and Leadership from Western Governors University and a Bachelor's Degree in Occupational Safety and Health from Eastern Kentucky University, she has a a proven track record of increasing organisational effectiveness, enhancing employee engagement, and reducing turnover and costs.

How Shannon Will Help Your Team be Successful

Shannon ensures the Richardson team is diverse, well-trained, healthy, and empowered to meet the needs of our customers. Her leadership builds a work culture that fosters collaboration, innovation, and excellence.

Get to Know Shannon

One of the things our clients like most about working with the Richardson team is our people. That’s because we’re good at what we do, and we like to build real relationships that foster trust and ensure mutual success.

To give you insight into what really makes Shannon tick, we asked her 5 non-sales-related questions:

  1. Favourite recreational activity: Sweating it out is my kind of fun—working out keeps me going strong!
  2. Favourite food: Spicy, saucy, and full of flavour, buffalo chicken is my ultimate craving!
  3. Very first job: Started my hustle serving smiles and pancakes at the local diner.
  4. If you weren’t in business, what would you be doing: In another life, you'd find me teaching English while globetrotting around the world!
  5. Least favorite household chore: Dishes or trash? It's a tie—both can take out themselves, right?

Shannon's Pick for the Top Sales Capability Required for Sales Teams to Succeed Today

There is no single capability that drives success. Leaders need to master a range of capabilities to be successful, but one capability I particularly like is what we call Managing Different People Differently, one of the many skills we teach as part of our Sales Management Capabilities Framework.

"Managing different people differently is all about understanding the needs of individuals and using that understanding to help them reach their next level of success. This capability transcends industry and geographic boundaries because it's simply about meeting your people where they are to motivate and inspire greatness."

Connect on LinkedIn

Find out even more about Shannon or start a conversation with her by clicking here to connect on LinkedIn.