Real-world relevancy drives adoption and results for our corporate sales training clients. Take your team's training to the next level by accessing our industry specific expertise.
Over the past 40 years, Richardson Sales Performance has built customised, corporate sales training solutions for the world’s most admired global companies. Our highly customised approach allows us to gain deep access into each industry’s unique market drivers and selling challenges. We’ve interviewed thousands of high-performing sales leaders and sales professionals and consistently incorporate relevant industry learnings across our customer base.
Boost your healthcare sales team's performance with Richardson's tailored training programmes. Develop key skills in evidence-based selling, negotiation, and multi-channel engagement to navigate complex buying teams and drive success in today's healthcare market.
Read Client StoriesRichardson’s financial services sales training empowers teams to excel in a competitive landscape by developing critical skills in cross-selling, negotiation, and delivering tailored customer experiences, driving sustainable revenue growth and long-term success.
Read Client StoriesResearch shows that more than two-thirds of financial services leaders think they are at risk of losing business to FinTech companies. To overcome this challenge retail banks must access the full potential of their service professionals. This group is uniquely positioned to render a dimensional picture of the customer’s needs to outpace "context-blind" fintech data. Richardson Sales Performance's retail banking training programmes help participants deliver unexpected value for customers by building a new mindset in which exceptional customer service involves positioning additional solutions.
Read Client StoriesThe insurance industry is in flux. Rapid changes in demographics, disruptive technology advances, over-regulation, and the entrance of financial services companies into the market are presenting significant risks and opportunities for growth throughout the industry. Richardson Sales Performance helps insurance sales teams develop a customer-focused strategy that differentiates providers from the competition.
Read Client StoriesNowhere is change more visible and more rapid than in the technology industry. The diversity of players encompasses established firms and newly emerging startups, niche players and comprehensive solution providers, as well as both software developers and hardware manufacturers. Richardson Sales Performance helps technology firms take proactive steps to adapt to industry shifts, building sales teams that thrive over the long term and increase revenue.
Read Client StoriesSales channels today operate at breakneck speed. Rushed shoppers want instant gratification and value. To meet these demands, retailers have entered an analytics arms race in which competitors seek to distil insights from constantly flowing data. This environment has left many consumer packaged goods (CPG) businesses wondering how their roles will develop in response to these trends. Our CPG sales training programmes identify the unique challenges facing CPG sales clients’ businesses and customise solutions for overcoming them.
Read Client StoriesManufacturing and industrial companies have done a good job improving efficiencies and cutting costs to better the bottom line. But, it’s top line growth that raises the bar. The simple solution is to sell more to more customers. Yet, few manufacturing companies have invested in the kind of consultative sales training that changes the conversation and reframes opportunities. This is where Richardson Sales Performance can help by training manufacturing industry sales professionals in effective ways to connect and collaborate.
Read Client StoriesThe Media and Advertising industry represents some of the biggest challenges in selling today. The scale and complexity of most sales require a dialogue covering nuanced ROI measurements, varied channels, and changing target demographics. Richardson Sales Performance's sales training programs teach sellers to overcome these challenges by employing a consultative approach. Consultative Selling works within this industry because it offers sellers a way to navigate complexities unseen in other businesses. Every sale is different, but the way to get there is the same. A dialogue-driven process offers the customization that the customer needs.
Read Client StoriesLearn how our professional services sales training programmes help our clients meet increased customer expectations to drive performance at scale.
Read Client StoriesInvesting in a retail sales training programme will build a competitive advantage for your retail operation over online vendors. Retail companies investing more in sales training programmes achieve greater profits than competitors. Unfortunately, many are cutting costs in retail selling skills training. Some retail stores have gone even further. They have chosen to fire experienced sales professionals who command higher pay. Retail sales training programmes show professionals how to deliver a better customer service experience. Often, customers are in a store because they seek solutions from a professional. Therefore, the professional must be prepared to serve customers by first understanding their needs.
Read Client StoriesUnderstanding how to sell telecommunications effectively means preparing for an increasingly competitive industry. Learn about our telecommunications sales training programsmes.
Read Client StoriesSprint Sellingâ„¢ balances the need for prescription and agility by arming sellers with a formula for success and the ability to execute it.
This programme equips salespeople with the skills and techniques to increase credibility, create connection, foster openness, and build trust in a virtual setting to drive momentum and win sales opportunities.
The Sprint Prospecting training programme equips your sales professionals with an agile approach to targeting, messaging, and engaging high-potential prospects to develop relationships and pursue new business opportunities with existing or new customers.
Solution Selling® is a high-performance sales execution methodology that helps sales professionals tap into their customer’s pain points by employing processes, tools, and critical skills development to keep the customer as the focus of every sales engagement.
This training programme teaches a customer-focused approach for planning and executing sales calls. Teams learn to engage customers in needs-based dialogues that build credibility, enable better problem solving, and foster customer openness to uncover critical information needed to position a compelling solution that differentiates your team.
This programme teaches your team to apply a customer-centric approach to identifying priority accounts, analysing critical information, and developing a strategy to find the white space so your team and customers prosper.
The Sprint Negotiations training program builds agile negotiation skills to enable sellers to realize the full value of the sale. Sellers develop the knowledge, confidence, and skill to avoid losing control, read and adapt to each situation, and guide the negotiation to a mutually beneficial result that maximizes their outcome and protects the relationship.
This programme provides customer service representatives with the process, skill, and attitude to effectively and efficiently lead customer calls while identifying opportunities and cues to provide further value and sell additional products and solutions.
The Evidence-Based Solution Selling® (EBSS®) training programme teaches your team to help their healthcare provider clients solve problems based on clinical evidence using a repeatable methodology, clinical selling skills, and tools to provide the customer experience that healthcare providers expect.
The Six Critical Skills training programme helps your team build the soft selling skills they need to help them open more doors, better understand customer needs, and position more value.
The Consultative Inside Sales training programme teaches inside sales professionals to quickly build rapport and keep the customer engaged over the phone. It builds the skills and strategy professionals need to uncover customer needs, add value, and close more business.
Richardson’s sales coaching training programme, Sprint Coaching™, teaches an agile approach to sales coaching that turns professional development into an iterative and flexible process. It helps sales managers shift from being an expert who commands team members, to being a coach who empowers self-motivated learning and improved results.
Consultative Inside Sales Training Programme Brochure
Download a complimentary brochure to learn more about how Richardson Sales Performance's Consultative Inside Sales Program will drive revenue for your sales organisation.
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Enhanced Service for Retail Banking Training Programme Brochure
Download a complimentary brochure to learn more about Richardson Sales Performance's Enhanced Service for Retail Banking training programme.
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How Sellers Can Adapt to Three Trends in Retail and Commercial Banking
Learn about emerging selling trends in the retail and commercial industry and the capabilities needed to navigate this landscape.
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