Research: CRM in the World of Buyer 2.0
Sales performance improvement
What’s Inside
A confluence of factors has created a sales environment that is faster paced and more complex than at any time in history.
Download the research, CRM in the World of Buyer 2.0, to find out how sales organizations and sales professionals can become more adaptive and agile buy building a CRM that supports three essential principles.It outlines:
- The ability to implement and evolve the sales “playbook” for better execution
- The agility to "serve up" just in time customer intelligence and provide context-based methodology guidance in real time
- Providing anytime, anywhere access to vital CRM information for “Bring Your Own Device” (BYOD) workforce
Resources You Might Be Interested In
Addressing Indecision in 2025
Buyer indecision: the biggest sales challenge in 2025. Read our brief where we explore this problem and what the best sellers do to overcome it.
Brief
2025 Selling Challenges Research Study
After gathering information from nearly 500 sales professionals, sales leaders, and sales enablement professionals, Richardson reveals the most prominent selling challenges for 2025 and how to overcome them.
Research
Webinar Recording: Effective Coaching Strategies that Unlock Seller Performance
Download a copy of our webinar where we explore the difference between management and coaching, why coaching-specific training matters, how to use data to uncover coaching opportunities, and more.
Video
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